Understanding Your Company-Provided Discount

To help support your wellbeing journey, some companies offer a discount on your Wellhub subscription. This special perk, funded by your employer, lowers your cost.
If you're wondering how this company-provided discount works, this guide explains the details.

How to know if your company offers a Wellhub discount?

Once you're eligible and signed up through your company, any available company discounts will be visible in the app when you explore plans.

Important note

If you don't see a discount when activating a plan, it might mean the plan you selected isn't included in your company's offer, or that this benefit isn’t available to you.

What types of discounts are offered?

Companies can offer discounts in different ways. For example:

  • A fixed amount off of any plan you choose.
  • A percentage discount, which might apply only up to a certain plan level.
  • Full coverage (100% discount) for specific plans.

Your company also decides if the discount applies to all employees or only specific groups (like certain departments or job levels). Check with your company for the exact details of their offer.

Is there a cost for the discounted plan?

Often, yes. You'll typically pay the subscription fee after your company's discount is applied. In some cases, your company's contribution might cover 100% of the cost for certain plans.

Do family members receive this discount?

No, this company-provided discount is exclusively for eligible employees. Family members added to the benefit can subscribe to plans at the standard Wellhub prices.

Can the company discount be combined with other promotions?

Yes. The company-provided discount might be combined with other promotional offers.

Is a payment method required for discounted plans?

Yes, when activating a plan, you usually need to add a payment method, even if your plan has a 100% discount for a period. This covers any portion you might owe, ensures seamless access, and handles potential future charges if the discount changes or you switch to a plan with a cost.

Applying the discount to an existing subscription?

If you're already a Wellhub subscriber and become eligible for a company discount (or if your company introduces one), the discount will apply starting from your next billing cycle after your eligibility is confirmed by your company.

Can plans be changed later?

Absolutely! You can upgrade or downgrade your Wellhub plan. Keep in mind:

  • Your company's discount might only apply up to a specific plan level.
  • If you choose a plan eligible for the discount, the contribution will adjust automatically to that plan's price.
  • If you choose a plan not covered by the discount, you might pay the standard rate for that plan.
Pausing and resuming a discounted subscription?

Yes, you can pause your Wellhub plan. When it's resumed, your company discount will apply again, provided you are still employed by the company and eligible for the discount program at that time.

What happens to the discount upon leaving the company?

Your eligibility for the company-provided discount is linked to your employment. If you leave your company, you'll lose eligibility for that specific discount, but you may have the option to continue your Wellhub subscription.

What happens if the company changes the discount offered?

If your company changes the Wellhub discount amount, the plans it applies to, or eligibility rules, your subscription cost will be updated accordingly starting from a specified date. Your company is responsible for communicating the details of the change in benefit, but you’ll also receive an email from Wellhub informing you of the new value of your subscription and the date on which it will take effect.

What to do after receiving communication about discount changes?

Review the communication from your company carefully. It’ll have the most accurate details about the changes, eligibility, and effective dates. If you have questions about the change itself, your company's HR or Benefits team is the best point of contact. Your Wellhub app will reflect the updated pricing once the changes are active.

Was this article helpful?

Enhance your support experience

Log in for personalized assistance and access to live chat support. Don't have an account? Sign up now!

Need more help?

Contact us if you need further assistance on topics you couldn't find here.

Wellhub Community

Share information, learn more and join discussions about Wellhub with other Wellhub fans!