How to change your or a family member's payment method?

To change a subscription payment method, you must be the account holder, which is the person who receives the benefit from a company.

💡 If you signed up as a family member, only the person who added you to Wellhub can change your plan’s payment method.

The currently available payment methods are:

  • Credit card.
  • Debit card.
  • Apple Pay.
  • Paycheck deduction.
    ⚠️ Available only for account holders and only if allowed by the company offering your benefit.

If you’re the account holder, follow these steps to change the payment method for one or more subscriptions:

  1. Log in to the app and go to User.png Profile.
  2. Select the Settings.png gear icon in the screen's upper right corner, and then User.png Account.
  3. Under Payments, select Credit_Card.png Payment Method.
  4. Add a new payment method or tap on an existing one and select the subscriptions to be paid with it.
  5. Tap Save.

Update payment method

  Tip

Payments may be declined due to insufficient funds or credit card issuer rejection. If this happens, try changing the payment method.

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