How to download payment receipts for your plan or a family member’s?

Only the account holder (the person who receives the Wellhub benefit from a company) can download payment receipts.

If you’re the account holder, follow these steps:

  1. Log in to the Wellhub app and go to User.png Profile.
  2. Tap the Settings.png Settings icon, and then User.png Account.
  3. Under Payments, select Billing history.
  4. Select the billing period and person. Use the filters at the top to choose the Year and Month for the receipt you need.
  5. Tap the Download button.
    💡 You can only download one receipt at a time.

The downloaded PDF receipt will show how your plan was paid and include details like your Wellhub ID and relevant Wellhub company information. If Wellhub Credits were used, it will also detail the amount covered by credits and any charge to your personal payment method.

Download payment receipt

  Tip

If you have family members on your account, you can also use the Family filter on the Billing History page to select whose receipt you want to view.

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