If you don’t check-in or cancel late, you won't have access to any other class, gym, or studio in the same category on that same day.
💡 Every time you attend a class, check in using your Wellhub app. If you need to cancel it, make sure to do it before the cancellation window ends.
- To remind you to check in, you'll receive a notification from the app when the class is about to start.
- If you’re canceling the class after the cancellation window, you might see a warning explaining that this canceled class will still count as a check-in. Check out the image:
Important note
Canceling classes after the cancellation window or forgetting to check in may result in your upcoming booked classes being canceled and prevent you from booking new classes until the end of the month.
If it happens, you can still find a nearby partner gym that accepts walk-ins that don’t require booking, or use Partner Apps.
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