Adding your phone number helps keep your Wellhub account more secure and gives you another way to recover it if you ever forget your password. Follow these steps to add yours:
- Login to the Wellhub app and go to Profile.
- Tap the
Settings icon, then tap Account.
- Under Account details, tap Mobile number.
- Enter your password and tap Continue.
- Enter your mobile number (including country code and area code).
- Select your communications preferences. You’ll see an optional checkbox to agree to receive marketing messages.
💡 You can always change your choices for marketing messages, or manage security message settings later, in your Communication Preferences. - We'll text you a 6-digit code. Enter this code in the app to verify your number.
📌 You can update or remove your phone number anytime from the same Mobile number section in the Account settings.
First, double-check that you entered your mobile number correctly, including the full country and area code, without extra spaces or symbols.
If the number is correct, you might have poor signal. Try moving to an area with better service or restarting your phone before trying to get the code again.
It's also possible your phone carrier might be blocking these types of automated verification messages.
A phone number can only be linked to one Wellhub account. If you add a number already being used, just confirm it with the code we send you. Once that's done, we'll automatically link the number to your account and remove it from the previous one.
We'll also email the person using the other account to let them know the number was removed from their profile.
Was this article helpful?